"Gen Z Turns to ChatGPT for Career Guidance"

Generation Z employees are turning to the AI chatbot ChatGPT for support in their first few years in the workforce.

This generation is one of the fastest-growing age groups in the labor force, but they are said to have low trust in their supervisors and lack experience.

Employees born between 1997 and 2012 have reported that they receive better career advice from friends and family, Google, social media, and AI. A report by INTOO and Workplace Intelligence found that nearly half (47%) of them prefer seeking help from ChatGPT because managers "do not care about their career development."

Other manager-related issues frequently reported by employees include managers being "more focused on their own career development" and "not knowing how to help" with role progression. Up to 62% of participants expressed a desire for more frequent discussions about their careers with their managers, but managers are too busy.

These young individuals are seeking more support from their companies, but their demands go beyond what the learning and development teams currently provide. 80% of employees believe that employers should offer self-directed learning courses, but only 49% of companies incorporate this into their plans.

With unmet opportunities to progress professionally, HR professionals predict that a quarter of employees may leave within the next six months due to lack of career support. This number rises to 44% when it comes to Generation Z.

How to Support Generation Z

As more teenagers and young adults in their twenties enter the workforce, each individual has different needs.

In an interview with CNBC, Stacy Hall, Chief Career Advisor at Resume Builder, explained the steps to be taken: "When new employees join a company, their aspirations and long-term goals should be discussed with them. This should be incorporated into their onboarding training."

Mentorship programs are also another recommendation aimed at helping guide employees on their career paths in the corporate world.