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Lace AI Pro

AI call center automation for enhanced efficiency

Call analysisAgent coaching

what is Lace AI Pro

Lace.ai is an AI-powered conversational intelligence tool designed for call centers, specifically in the home services industry (such as HVAC and plumbing). It analyzes phone calls to deliver actionable insights, helping you increase booking rates, improve customer service representative (CSR) performance, and ultimately boost revenue—all without additional investment.

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AI call center automation for enhanced efficiency

Plans and pricing

  • Ask for pricing

Use cases

  • Automate call reviews daily
  • Coach team with AI insights
  • Optimize customer booking process
  • Analyze customer feedback instantly

Target audience

  • Audiologist
  • speech-language pathologist
  • hearing aid dispenser
  • rehabilitation counselor
  • educational

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