Leena AI, a company specializing in developing voice-enabled AI assistants for back-office operations, has today unveiled a new studio tool designed to help enterprises build and customize their AI assistants for automating everyday tasks.
Leena’s AI agents work alongside employees in a collaborative manner, resembling interactions with a real colleague, hence being referred to as “AI colleagues.” With this update, Leena has launched the AI Colleague Studio. This tool enables enterprise clients to rapidly develop, test, and deploy personalized AI agents tailored to their unique business needs.
“In the future, AI colleagues will report to humans and collaborate with both other AI agents and human workers like actual team members,” stated Adit Jain, co-founder and CEO of Leena, in an interview with SiliconANGLE. “This goes beyond simply handing off tasks—it's about true collaboration.”
The company offers a catalog of pre-built AI colleagues, including five new solutions optimized for common business functions such as human resources, information technology, and finance. Customers can customize these agents or create entirely new ones without requiring extensive development expertise.
According to Leena, businesses can deploy fully automated and personalized conversational AI systems across multiple roles in less than two weeks on average. Among the newly released pre-built solutions are AI colleagues specializing in time management, HR operations, recruitment assistance, IT coordination, and financial analysis.
Within the platform, AI colleagues are presented as personified entities. Each AI agent has a name, role, preferences, and memory. This enables them to learn, adapt, and function more like a team member than a mere tool. The goal is to facilitate user adoption by enabling natural and realistic conversations that integrate smoothly into existing social workflows with human users.
AI agents can also be assigned daily tasks, such as “waking up” in the morning, performing routine operations, and reporting progress to human colleagues. Each AI colleague is assigned a human “manager” who oversees their work. When a process fails or data is ambiguous, the system automatically escalates the issue to the designated person for clarification or approval.
The AI agents can communicate via text and voice and interact with employees through enterprise platforms such as Slack, Microsoft Teams, and other business communication channels. They are also capable of generating reports, summaries, spreadsheets, and other deliverables typically handled by back-office staff.
While Leena is not the only company offering AI agents referred to as colleagues, Jain emphasized that real-world business operations often span multiple applications. Humans traditionally act as the “glue” between disparate applications, interpreting policies, retrieving missing data, and coordinating teams.
“Work doesn’t happen inside a single application… humans are the glue between many disconnected systems,” Jain explained. “We no longer need humans to do that. AI colleagues are intelligent enough to handle the entire stack, giving employees time to focus on more meaningful work.”
He contrasted Leena’s neutral, multi-platform approach with single-vendor ecosystems such as those offered by ServiceNow or SAP SE. Due to limited native integrations, customers may face vendor lock-in and restricted automation capabilities, Jain noted. Leena’s independence allows its AI colleagues to operate across multiple systems seamlessly.
The AI Colleague Studio features deep integrations with multiple systems of record and data sources, including SAP, ServiceNow, Workday, Salesforce, Oracle, and Automatic Data Processing. Jain pointed out that the lack of native integration in these platforms exposes clients to lock-in and automation constraints. In contrast, Leena’s independence enables its AI tools to function across various environments.
“I believe the best investment CIOs can make in agent technology today is to go with an independent platform,” Jain said. “That’s exactly what we represent.”
Since the launch of AI colleagues, nearly two-thirds of Leena’s clients have transitioned to the new personalized AI platform. The company expects nearly all clients to migrate within six months, except for a few highly regulated cases.
Jain noted that although Leena started with 20 ready-made AI colleague roles, the most labor-intensive tasks will eventually diminish. The company aims to automate as much employee work as possible.
“We expect that in the next three to four years, much of the repetitive work in back-office operations will disappear… covering around 100 to 150 individual contributor roles,” Jain added.
