PolyAI
Customer support voice bot
Customer service agent
Voice assistant
what is PolyAI
PolyAI is an AI tool that uses voice recognition to handle non-revenue calls, like Customer support ones. The tool can personalize the voice with the company’s brand. Poly AI supports many industries like healthcare, hotels, travel, retail, banking and many more.
Open Source: ❌ Close
👍🏻 Advantages
- Quick start in 4 weeks
- Improves call answering stats
- High-quality voice recognition
😁 Disadvantages
- Public’s acceptance of voice assistant
💰 Plans and pricing
- Ask for pricing
📺 Use cases
- Improve call answering stats
- Reduce customer hold times
- Provide data and analytics for business decisions
