Hiver
Customer support helpdesk using Gmail
Shared inbox
Email assistant
what is Hiver
Hiver is an AI tool that helps teams manage shared email addresses in Gmail, allowing for easy assignment of emails, tagging, and collaboration features like comments and AI chat.
Open Source: ❌ Close
👍🏻 Advantages
- Integration with Gmail
- Ability to share one inbox with multiple users
- Assign work to the entire team
😁 Disadvantages
- Can’t assign more than one person to an email
- Glitches and inaccurate assignment numbers
- Google needs to integrate this functionality
💰 Plans and pricing
- Free
- $19 per user, per month
- $49 pre user, per month
- $69 pre user, per month
📺 Use cases
- Share one inbox
- Assign work to team
- Communicate about emails
- Manage shared email address
👥 Target audience
- Teams working with shared inboxes
- Managers overseeing multiple email accounts
