Customer monitoring and reporting.
NICE CXone is a user-friendly and speedy tool that allows for real-time monitoring of transactions/chats, quick replies, and easy access to call recordings, though some users have reported issues with the pop-up window and out-of-the-box reports.
Customer monitoring and reporting.
Google TV integrates Gemini AI for image/video generation, enhances Google Photos, and adds a dedicated YouTube Shorts feed to the homepage.
Read moreAlphabet Q1 paid subscribers reached 350M, fueled by YouTube & Google One. YouTube ad revenue slightly missed at $9.88B amid Premium growth. Total Q1 revenue hit $109.9B, beating forecasts.
Read moreAnthropic releases Claude connectors for Adobe, Blender, and Ableton, enabling AI workflow automation and app control. It also sponsors the Blender Development Foundation.
Read moreApple introduces an App Store model splitting 12-month plans into monthly installments. On iOS 26.4+, it lowers upfront costs without reducing total price, adding billing tracking.
Read moreGoogle launches Aadhaar digital IDs in Wallet for India, enabling secure QR/NFC verification. A phased partner rollout targets key sectors, while passport-based credentials expand globally.
Read moreYouTube tests "Ask YouTube," an AI tool blending text and video for complex queries. Initially for US Premium users, it supports interactive follow-ups, expanding Google's AI search.
Read moreGoogle grants US DoD classified AI access, joining OpenAI and xAI in defense deals amid Anthropic's dispute. Contractual safeguards against surveillance and lethal weapons remain unenforceable.
Read moreMistral AI launches Workflows, a Temporal-powered orchestration platform for secure, Python-driven enterprise AI automation featuring human-in-the-loop approvals.
Read more
