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Yuma

Automated analysis and response for support tickets.

Customer service chatbotAutomated support

what is Yuma

Yuma provides a customer service chatbot designed to assist Shopify e-commerce sites by alleviating the workload of the customer support team. This tool enhances agent productivity, lowers customer support costs, and boosts customer satisfaction.

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Automated analysis and response for support tickets.

Advantages

  • Quick and accurate analysis
  • Personalized responses and suggestions
  • Automates repetitive tasks

Disadvantages

  • Potential for impersonal responses
  • Limited customization options

Plans and pricing

  • Free trial
  • $199 per month
  • $395 per month
  • $595 per month

Use cases

  • Analyze support tickets
  • Provide personalized responses
  • Automate repetitive tasks

Target audience

  • Customer service representatives
  • Help desk administrators
  • Shopify store owners

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