Yuma
Automated analysis and response for support tickets.
Customer service chatbot
Automated support
what is Yuma
Yuma provides a customer service chatbot designed to assist Shopify e-commerce sites by alleviating the workload of the customer support team. This tool enhances agent productivity, lowers customer support costs, and boosts customer satisfaction.
Open Source: ❌ Close
👍🏻 Advantages
- Quick and accurate analysis
- Personalized responses and suggestions
- Automates repetitive tasks
😁 Disadvantages
- Potential for impersonal responses
- Limited customization options
💰 Plans and pricing
- Free trial
- $199 per month
- $395 per month
- $595 per month
📺 Use cases
- Analyze support tickets
- Provide personalized responses
- Automate repetitive tasks
👥 Target audience
- Customer service representatives
- Help desk administrators
- Shopify store owners
